Store Policy

Shipping Information

Please note that production and shipping times may vary based on your product and location. Canada shipping is estimated up to 10-30 business days. USA shipping is estimated up to 2-8 business days. For some products, USA shipping has the option to switch between economy and standard shipping. Economy shipping is cheaper but takes a few day longer, while standard shipping is more expensive, but it delivered quicker.

We're committed to keeping you informed every step of the way.  Once an order is ready to ship, you will receive an email notification containing tracking details.

Buyers are responsible for any customs and import taxes that may apply. Pixel Mix Designs is not responsible for delays due to customs.

 

Cancellations

Cancellations are not accepted as orders go immediately to our print providers. 

 

Our No-Returns Policy

We cannot accommodate returns as each product is printed uniquely to your specifications and only produced once ordered. We do not maintain physical inventory.

 

Quality Guarantee

We take pride in delivering high-quality, custom printed products. If your order arrives damaged or there's a manufacturing error, please contact us within 7 days of product delivery. Please send us at least one clear photo showing the issue. We'll work with you to find a satisfactory resolution.

 

Thank you for choosing Pixel Mix Designs! We appreciate your trust in us.